In a recent improvement blog post by the IHI, President Emeritus Don Berwick talked about the evolving changes facing health care leaders today.He highlights the bright side of the pandemic in terms of creativity and innovation, and the toll it took on people, workforce and the system, on the other side. He emphasized how non-health care determinants of health like…
In September 2021, the BMJ has published the article "To improve quality, leverage design " by Crowe B, Gaulton JS, Minor N, et al comparing QI methodologies to design thinking and suggesting the integration of both approaches to make improvement more human centered. and thus, bringing the best of both worlds. For a long time in my career, I had…
Last week, I had the opportunity to attend the Design Thinking ImpAct Conference organized by the Hasso Plattner Institute and its School of Design to celebrate its 15th anniversary. I've attended the online version of this hybrid conference. A great deal of of knowledge and wisdom was shared about the impact and the future of design thinking since 15 years…
My copy of the great book “Creative Acts for Curious People” by Sarah Stein Greenberg from the Hasso Plattner Institute of Design at Stanford ( d.school ). The book not only gave me a flavor of the famous d.school classes and activities, but provided lots of insights and practical advice on how to think and behave as a designer, not…