In September 2021, the BMJ has published the article "To improve quality, leverage design " by Crowe B, Gaulton JS, Minor N, et al comparing QI methodologies to design thinking and suggesting the integration of both approaches to make improvement more human centered. and thus, bringing the best of both worlds. For a long time in my career, I had…
Just returned from the 3-day d.confestival under the theme of "Design thinking matters now" which celebrated the official opening of the Hasso Plattner d.school Afrika in its new green building specifically built with design thinking learning in mind. To say that it was an inspiring event is an understatement. The energy was contagious, with the colorful and vibrant atmosphere that…
My copy of the great book “Creative Acts for Curious People” by Sarah Stein Greenberg from the Hasso Plattner Institute of Design at Stanford ( d.school ). The book not only gave me a flavor of the famous d.school classes and activities, but provided lots of insights and practical advice on how to think and behave as a designer, not…
One of the most recommended ways to introduce a new methodology to your system is to start small and share easy quick wins.A neighboring team at work asked if I could help with their paper clutter issue as they were one of the few teams who still rely on physical paper work according to some regulations.The clutter represents the obvious…
Design thinking is human-centered. And there is nothing more valuable, precious, or intimate to humans than their well-being and quality of life. That's that short straight-forward version of the answer. If you have few minutes to spare, read on! We all know how healthcare has nowadays become more about medical science and efficiency in delivery, both of which resulted in…